In response to the valuable feedback we’ve received from our amazing community, we would like to share an update on the steps we’ve taken to prevent cheating in the Dr. Bomkus’ Trials leaderboards and provide additional clarity on the topic.
In addition to the anti-cheat measures we incorporated before the event, we have taken additional actions throughout the trials based on observed and reported behavior. To disadvantage those seeking to cheat, we cannot discuss in detail what those measures are; however, we can share the following points:
✅ Improved cheating and fraud detection with updated models
✅ Regularly fix trial levels to address issues, bugs, and exploits found and reported by players
✅ Leaderboards now refresh every one hour (previously every 12 hours)
✅ Defined Clear Anti-Cheat Policy
✅ Constantly monitor Twitter, Discord, and other social platforms for community feedback
✅ Improved support tools for our Community Managers
Any user identified as a cheater will be removed from the leaderboard and banned for the remainder of the current trial. This extends to the use of exploits — please do not use exploits and remain inside each experience’s track. Users who use glitches, such as going behind the background or using collision issues to pass through a wall, will have their time on the leaderboard flagged and will be banned for the rest of the current trial.
Upon the completion of each trial, players appearing on the leaderboards remain subject to compliance review, including anti-cheating review. We will also be conducting a final full audit of all trial leaderboards at the event conclusion, before sending rewards to the winners on December 20, 2023.
We will keep monitoring our socials and player reports to integrate feedback from the community and further improve all aspects of The Sandbox, including our anti-cheat measures. We care deeply about ensuring the fairness of all the challenges and reward systems, and would like to sincerely thank the community for taking the time to bring bugs, glitches, and other issues to our attention. Your engagement and effort allows us to continue to make The Sandbox even better.
The Sandbox Team